Just recently, my front tire unit on the Trike ceased communicating with the app. I contacted support and I can tell you I received what was one of the most fantastic customer service experiences in my life. The support agent and the supporting IT systems that they possess are clearly industry leading and aimed at providing a superior customer experience.

The technician (Kyle) was extremely professional and helpful, adding an additional reason for me to continue being a strong advocator for the product.

I spent my entire career in the customer service side of my industry, so I recognize exemplary customer service when I receive it. This company and it’s employees have built a product and service that I would call second to none – Industry leading and focused on ease of use.

Thank you to everyone at Minder for all of this – You have certainly gained a customer for life.

Cliff